Terms of service
Store operator
This online store is operated by Raul’s Menswear, a limited liability company (LLC). George Viteri is the person responsible for the business.
Raul’s Menswear
604 King Street
Alexandria, VA 22314
United States
Shopping and product information
Please review the product description, selected color and size, measurements, price and availability before placing an order. Product-specific size charts are provided where available.
Product descriptions and images describe the listed items. Screen settings may affect how colors appear. If you need help with a product before ordering, contact us.
Orders and payment
Provide accurate contact, billing and shipping information when placing an order. Review the order total, currency, available payment methods and any applicable taxes shown at checkout before submitting your order.
If you notice an error in your order details, contact us promptly with your order number so we can help. The order information and status determine what changes remain possible.
Shipping
We offer free standard shipping to the 48 contiguous United States and Washington, DC. Processing is 1–3 business days and transit is an estimated 3–7 business days, Monday–Friday excluding holidays. Our cutoff is 4:00 p.m. Eastern Time (America/New_York). See our Shipping Policy for details.
Returns, refunds and exchanges
Eligible mailed returns must be requested within 30 days after delivery. Items must be unused with original tags intact. We pay ordinary return shipping, email a free label, charge no restocking fee and support exchanges. For eligible returns, we initiate refunds within 5 business days after receipt; bank or payment-provider posting time is separate. See our Return and Refund Policy.
Privacy
Our Privacy Policy explains how personal information is handled in connection with this store.
Contact
Email: info@raulsmenswear.com
Phone: +1 703-548-7315
Customer service and email support hours: Monday–Saturday, 10:30 a.m.–7:00 p.m.; Sunday, noon–5:00 p.m. Eastern Time (America/New_York).